Frequently Asked Questions
Have questions about our coaching services, pricing, or process? Our Frequently Asked Questions (FAQ) page provides clear answers to the most common inquiries we receive. Whether you’re curious about session scheduling, coaching structure, or available resources, we’ve got you covered. If you can’t find the information you’re looking for, feel free to reach out to us directly—we’re here to help you get started on your journey to mastering English for global success.
What can I expect from Verba Global’s English coaching sessions?
At Verba Global, you’ll experience tailored coaching that focuses on practical, real-world communication. Whether it’s for business, presentations, meetings, or writing, every session is designed to meet your unique needs and goals. Our approach ensures that you build confidence, clarity, and impact in every interaction.
How are the coaching sessions structured?
Each session is one-on-one, allowing us to focus entirely on your specific goals. Sessions are conducted via video call and can be scheduled at your convenience within your selected coaching package. We incorporate real-life scenarios, strategies, and personalised feedback to make each lesson effective and engaging.
Can I reschedule a session?
We understand that schedules can change, so you’re able to reschedule sessions with at least 24 hours’ notice. Please note that cancellations within 24 hours of a session are subject to full charge.
What happens if I miss a session?
If you miss a session without prior notice, it will be considered fully charged. However, we are happy to reschedule with 24 hours' notice to help you stay on track.
How can I book my coaching sessions?
Once you’ve purchased a coaching package, you’ll have access to a personalized scheduling link to choose the time slots that work best for you. You can book, reschedule, or cancel sessions easily through our online platform.
Do you offer any discounts on coaching packages?
Yes! We offer discounted rates for clients who commit to multi-session packages. The more sessions you purchase, the greater the value. Please check our Pricing page for details on the discounts and package options.
What is your refund policy?
We believe in the quality of our coaching, which is why we offer a no-questions-asked refund policy for your first session if you're not fully satisfied. For coaching packages, we recommend purchasing the full pack after an initial consultation to ensure it's the right fit for your goals. Detailed terms for refunds can be found on our Terms & Conditions page.
How do I get started?
Simply click Book Now to schedule your Initial Consultation, where we’ll discuss your needs and determine the best coaching plan for you. From there, you’ll gain access to our coaching sessions and exclusive learning tools to get started on your journey to mastering English.
Is Verba Global suitable for non-native English speakers?
Absolutely! Whether you’re looking to improve your English for professional, academic, or personal reasons, our tailored approach is designed to work for non-native speakers at any proficiency level. We focus on practical language skills, including speaking, writing, and comprehension, to help you succeed in any global business environment.